All services

UI/UX and Graphic Design

Research, screen design and design systems that make a product clear to the people using it.

  • UI/UX
  • Design systems
  • Prototypes
  • Brand assets

Overview

Design decides whether people can actually use what you have built. This service covers the work before and around development: understanding the user, structuring the screens, designing them, and documenting the result so it can be built consistently.

It can run ahead of a build with us, or stand alone as a handover to your own development team.

Problems this solves

  • Users cannot complete the task the product exists for
  • Every screen looks slightly different from the last
  • Development starts without agreed screens and gets reworked
  • There is no shared reference for colour, type and components

Who this service suits

  • Products where users get stuck, drop off or need support to complete a task
  • Teams about to build and wanting the screens settled first
  • Businesses whose interfaces have drifted apart visually
  • Companies that need a design handover their own developers can build from

Features and deliverables

Research and structure

  • User research and review of existing journeys
  • Information architecture and screen flows
  • Wireframes for the agreed scope

Design

  • Screen design for web and mobile
  • Design systems: colour, typography, spacing and components
  • Responsive layout behaviour across breakpoints
  • Motion design for transitions and feedback, where applicable
  • Graphic and brand assets as scoped

Validation and handover

  • Clickable prototypes for review and testing
  • Accessibility review of contrast, focus and hierarchy
  • Developer handover with specifications and assets

Technologies we use

The final stack is chosen per project, based on scope, budget, who will maintain the site and what it needs to connect to. Not every technology listed is used on every project.

Coded prototypes

HTML5 and CSS3
Used for prototypes that need to behave like a real page in a browser.
JavaScript
Adds real interaction to a prototype so a journey can be tested properly.

Web handover

React.js and Next.js
Where the design is handed over as components for a React or Next.js build.

Mobile handover

Flutter and React Native
Where screens are prepared for a cross-platform mobile build.

Ask about technologies

How a project runs

The same stages apply to every project. Which of them are included, and how long each takes, is set out in your proposal.

  1. 01

    Requirement Discussion

    We go through what you need, who it is for and which features matter most, so the scope is built on your actual priorities.

  2. 02

    Scope and Proposal

    You receive a written proposal setting out the deliverables, assumptions, timeline and cost before any work begins.

  3. 03

    UI/UX and Planning

    Structure, screens and user journeys are designed and agreed, along with the technical approach for the build.

  4. 04

    Development

    The approved scope is built in stages, with the work shared as it progresses rather than only at the end.

  5. 05

    Testing and Quality Assurance

    Functionality, responsiveness, performance and content are checked across devices and common browsers.

  6. 06

    Client Review

    You review the build against the agreed scope and raise changes, which are handled before deployment.

  7. 07

    Deployment and Handover

    The project goes live on your hosting or platform account, with access, credentials and a walkthrough handed over.

  8. 08

    Post-Launch Support

    Where support is included in the agreement, the covered period and scope are stated in the proposal.

Timeline

A delivery estimate is given in the written proposal, once the scope is agreed. Estimates are not delivery guarantees: the date moves with the scope and with how quickly reviews and content come back.

What affects the timeline

  • The number of screens and journeys in scope
  • Whether research and testing are included
  • Design review rounds and approval turnaround
  • Availability of brand assets and existing material

How pricing works

This service is quoted per project. Tell us what you need and we will come back with a written proposal covering scope, deliverables, timeline and cost.

A project quotation is separate from the monthly care plans, which cover ongoing changes after launch.

Add-ons and what is not included

Optional add-ons

Quoted separately, on top of the agreed scope.

  • Usability testing with participants
  • Extended brand identity work
  • Illustration and icon set production
  • Marketing and social media design
  • Front-end implementation of the approved design

Third-party costs and exclusions

Paid directly to the provider, or outside the project scope.

  • Paid font, stock image and icon licences
  • Participant incentives for user testing
  • Development, unless separately scoped
  • GST, where applicable, is charged additionally

Start a project enquiry

Let’s talk about your
UI/UX and Graphic Design project.

UI/UX and Graphic Design is already selected below. Send a few details and we will come back with next steps and a written proposal — you don’t need a technical brief to start.

  • What you want to build or improve
  • The tools or systems you already use
  • Your timeline and budget, if known
Optional. A range is enough to shape the proposal.
Optional. A few lines about the project is a fine start.